1.Terms of Use

By accessing Serena-Jones.com, you confirm that you are 21 years of age or older. Access or engagement by any individual under 21 is strictly prohibited. Any attempt to bypass this requirement or provide false information constitutes a violation of these Terms and will result in denial of access.

Serena-Jones.com uses cookies and similar technologies to enhance user experience, maintain security, and monitor site performance. By accessing this website, you consent to the use of cookies in accordance with applicable data protection and privacy laws.

No personally identifiable information is collected via cookies unless explicitly submitted through website forms. All data is handled in accordance with the confidentiality and privacy standards outlined in these Terms.

2. Scope of Mandate

All engagements with Miss Serena Jones are entered into on a private consulting basis. All consideration represents professional fees for time, expertise, and the preparation or delivery of tailored consulting experiences.

Services are rendered strictly in accordance with the terms agreed upon at the time of engagement. Any additional requests, deliverables, or scope changes are subject to prior approval and may attract supplementary fees.

Miss Serena Jones operates independently and reserves the right to accept or decline mandates at her sole discretion.

3. Due Diligence & Verification

As part of professional protocol, all prospective engagements are subject to a discreet verification process prior to confirmation.

To maintain safety, confidentiality, and compliance standards, each prospective participant is required to provide verifiable identifying information such as an active LinkedIn profile, professional website and government-issued identification.

Where the information provided is incomplete, unclear, or insufficient to confirm identity or professional standing, Miss Serena Jones reserves the right to request additional identifying materials.

Anonymous or unverifiable requests will not be entertained under any circumstances.

Completion of the screening process does not guarantee acceptance; all engagements remain subject to Miss Serena Jones’s discretion.

4. Consideration, Deposits & Cancellations

To confirm an engagement, a 20% retainer deposit is required upon booking. This retainer secures the agreed time and preparation and is non-refundable, except in the event that Miss Serena Jones initiates a cancellation.

Rescheduling:

• Requests to reschedule must be made with no less than 72 hours’ notice. Subject to availability, the original deposit may be applied toward a new date within 30 days of the initial engagement.

Cancellations:

• Cancellations made within 48 hours or less of the scheduled engagement are subject to a 50% cancellation fee, calculated on the full engagement value.

• Cancellations made within 24 hours or less are subject to a 100% cancellation fee, equal to the full engagement value.

• Should Miss Serena Jones need to cancel, any deposit or prepaid amount will be promptly refunded in full.

International Arrangements:

• For engagements requiring travel, all travel costs and disbursements must be fully settled and cleared five (5) business days prior to commencement.

Force Majeure:

• In the verifiable event of an Act of God or other circumstance beyond reasonable control, Miss Serena Jones will issue a full refund or offer rescheduling at the participant’s discretion.

5. Intellectual Property & Copyright

All content on Serena-Jones.com and its affiliated digital properties (including images, videos & copy) are the exclusive intellectual property of Miss Serena Jones and/or authorised creative partners.

No content may be copied, downloaded, reproduced, distributed, or published in any form, whether physical or digital, without prior written authorisation.

Unauthorised use, reproduction, or redistribution of any material, including use on other websites, directories, blogs, or social media, constitutes a breach of copyright and will result in appropriate legal action.

6. Confidentiality & Data Protection

Discretion is the cornerstone of every mandate and engagement. Accordingly:

• Any personal or proprietary information relating to Miss Serena Jones — whether obtained directly, indirectly, or during the course of correspondence, consultation, or booking — is considered confidential and privileged information.

• Sharing, disclosing, or distributing such information to any third party, in any format (physical, electronic, or otherwise), is strictly prohibited.

• Breach of this confidentiality clause constitutes a violation of these Terms of Use and may result in legal action or reporting to relevant authorities.

All correspondence and personal data is treated as strictly confidential, and securely handled in accordance with best practices.

7. Professional Standards & Right of Admission

Miss Serena Jones’ engagements are by invitation and appointment only to a select and discerning network.

Professional standards of respect, discretion, and decorum are expected and required at all times. Any conduct that violates these principles may result in immediate termination of the engagement without refund.

8. Legal Disclaimer

Miss Serena Jones is a qualified attorney providing private consulting and advisory services in a non-representational capacity. All engagements are structured as independent consulting arrangements and do not establish an attorney–client relationship — unless expressly agreed in writing under a separate engagement letter.

All discussions, materials, and consultations are conducted in a manner consistent with the professional standards of confidentiality, discretion, and integrity expected of the legal profession. However, no legal advice, representation, or fiduciary obligation is created by virtue of participation in these private consulting engagements.

Right of Admission Reserved.